No customer service support
I reached out in a message from the contact us page of the website and I called several times to a number that has a full mail box. I think this company is just some fellow who isn't doing a very good job. I hope I get the refund for the watch I mailed back... I ended up buying a Bewell watch from Amazon for less money and a guarantee of customerr service.
I didn't get my product yet, It's been 2.5 months my product is not reaching to me.I ordered for very special occasion but bewell spoiled everything .and still my product is on the way. they should have return back my money if they couldn't deliver on time.
The screen fogs up in humid weather almost to the point where you can't read it. It will take a few hours to go away. But the watch is beautiful if the face was sealed closed better.
Ordered the Red & Black Sandalwood-Bezel, and it looks even more sexy irl than the photo. Can't wait for it to come back from re-sizing.
Excellent product! Love that you can put an inscription in the watch and make it personal.
Best Gift Option
Customer satisfaction is always the first priority. Digital proof and one-day turnaround is guaranteed.
All engraving will be crafted at the back of the watch. Leave your engraving message here – 60 characters or less. Your message will be engraved on the backplate of the watch. You may choose Google Fonts and notify us in the note.
Engraved watch and wooden box are refundable, however we will deduct $25 for the engraving work.
Free Shipping & Return
60-Days Hassle Free Return
Free shipping with order values over $50. One business day turnaround guaranteed. We are still shipping our orders on time every day with USPS regular pickups. We do not see any delay with all the shipping methods for US domestic, Canada and international countries.
With premium quality, we are confident to provide 60 days free-return and 12 months free exchange policy. With the shipping label received from us, please mail the product(s) to the below address: 323 corban Ave SW, unit 508, Concord NC 28025
Groomsmen Watches Discount
Wood watches are the best gift options for groomsmen. Orders with more than 5 watches set, we offer combo sale discount.
Orders over $200: 20% discount code: BW20; Orders over $250: 25% discount code: BW25; Orders over $300: 30% discount code: BW30; Orders over $350: 35% discount code: BW35.
Link Removal is Easy
Yes, all of the Bewell wooden watch bands are adjustable. What's more, we provide a convenient tool along with the watch, which will facilitate the adjustment by yourself.
It only takes less than 5 minutes to remove and reinstall the link. For any assistance, feel free to contact us.
Bewell, Be Safe!
We enjoy creating wood watch and other wood accessories for our customers since 2004. Our Bewell brand is the most recognizable brand in the wood watch category. Actually, we are the pioneer of creating the wood watch. Our wood watches and wooden sunglasses have been chosen to be one of the top 25 most trending products to sell online 2017.
With the dedication of serving the society, Bewell USA team cooperates with the offshore manufacturing partner to provide premium quality face covering products. Please feel free to check it out.