Shipping policy

Free shipping domestically on all orders over $50. All items (engraved items excluded) may be returned risk-free within 12 months of delivery. 

We sell products globally. The shipping costs will be automatically calculated after providing your shipping address at checkout.

All orders are processed within one business day. (Order with engraving service will take extra 2-3 business days). Orders placed from Friday 4PM EST through Sunday will be shipped on the following Monday. A shipment confirmation will be emailed to you once your order ships and it will have all your relevant order details, as well as tracking information. 

Returns and exchanges

We offer a full 12 months warranty to all Bewell watch purchased from our website. However, if you purchase a watch from other channels such as Amazon, Etsy and another website, please contact the seller directly for service. We only honor our warranty and repair service to customers who bought directly from our official website

We recommend the package sent via a tractable method using our return label. In the event of lost packages without a tracking number we won't be able to issue the refund. With the shipping label received from us, please mail the product(s) to the below address: 323 corban Ave SW, unit 508, Concord NC 28025

Watches and sunglasses

We offer the high quality with reasonable price on our watches and sunglasses.

Most of our Bewell watches are meant to be unisex. But for easy search reason, we do list most of our watches under watches for men section.

Most of our bewell watches are 1.7 inches in dial face, and the 1.3 dial face are smaller and tend to be a bit more female-friendly.

Bewell watches are equipped with the Japanese Miyota quartz movement, which is very reliable, built to last!

Some of our Bewell watch models are waterproof up to 3ATM, but some are not, due to its wood nature. However, all of our watches are water splash-proof. Just avoid submerging underwater or take it to shower or diving underwater.

All of the Bewell watch come with 2 years battery life warranty from the day you purchase. Most of our best selling watches are powered by one smaller size battery SR626sw, and other models are powered by a bit bigger LR44 battery. To decide which one to replace, please gently open the case and read the back of the battery. 

Yes, all of the Bewell wooden watch bands are adjustable. What's more, we provide a convenient tool along with the watch, which will facilitate the adjustment by yourself.

Discount and combo sale

We do offer a discount for your special big day in life!

Well, we are biased but we do offer the best cool and creative groomsmen gifts for your best man and the guys in your wedding party. We also offer a steep discount on groomsmen gifts to help out on your special day! For details, please contact us.

For any order larger than 200 and requires custom made or private labeling, please fill out our message form on the contact us page.