Band not fully adjustable; no response from customer service
Because there is no min/max band size listed in the description, I purchased this watch (women's) under the impression that the band was fully adjustable. This is not the case! Only 2 links can be removed from either side, which leaves the band still too big for my wrist. Even worse, when I contacted customer service to initiate a return, I got no response. Very dissatisfied with my experience.
Happy Customer
It was a gift so I cannot speak on the watch related to its operation. However, I do know that the recipient immediately fell in love with it. Your company has great customer service.
I am so pleased with
I am so pleased with my purchase and the customer service provided to me, not to mention the quality of the watch. It is a beautiful time piece and a keepsake my boyfriend will certainly cherish. My order came so fast and it was exactly how I ordered it. My boyfriend absolutely loved it and so did all his friends and family! Thank you for upgrading my order and inscribing the gift box for free. That was an unexpected gift to me! I recommended your company to several people at his party and I hope my experience with you gains you many more satisfied customers! Thank you, Nicole
Why choose us?
Worldwide Recognized Wood Watch Brand
Since 2004, Bewell has been leading the wood watch industry with premium quality and reasonable price.
Engraving Options
Personalized Words
We will engrave your selected watch with the message of your choice for a cost of $20/item.
Engraved Watch Box
Accompanied wooden watch box is the perfect gift to engrave your words or imagery.
Custom Photo Engraving
Simply upload your photo and we will take care of the rest at low cost of $25.
Best Gift Option
Personalized Engraving
Customer satisfaction is always the first priority. Digital proof and one-day turnaround is guaranteed.
All engraving will be crafted at the back of the watch. Leave your engraving message here – 60 characters or less. Your message will be engraved on the backplate of the watch. You may choose Google Fonts and notify us in the note.
Engraved watch and wooden box are refundable, however we will deduct $25 for the engraving work.
Free Shipping & Return
60-Days Hassle Free Return
Free shipping with order values over $50. One business day turnaround guaranteed. We are still shipping our orders on time every day with USPS regular pickups. We do not see any delay with all the shipping methods for US domestic, Canada and international countries.
With premium quality, we are confident to provide 60 days free-return and 12 months free exchange policy. With the shipping label received from us, please mail the product(s) to the below address: 323 corban Ave SW, unit 508, Concord NC 28025
Combo gift
Groomsmen Watches Discount
Wood watches are the best gift options for groomsmen. Orders with more than 5 watches set, we offer combo sale discount.
Orders over $200: 20% discount code: BW20; Orders over $250: 25% discount code: BW25; Orders over $300: 30% discount code: BW30; Orders over $350: 35% discount code: BW35.
Watch Care
Link Removal is Easy
Yes, all of the Bewell wooden watch bands are adjustable. What's more, we provide a convenient tool along with the watch, which will facilitate the adjustment by yourself.
It only takes less than 5 minutes to remove and reinstall the link. For any assistance, feel free to contact us.
Bewell, Be Safe!
We enjoy creating wood watch and other wood accessories for our customers since 2004. Our Bewell brand is the most recognizable brand in the wood watch category. Actually, we are the pioneer of creating the wood watch. Our wood watches and wooden sunglasses have been chosen to be one of the top 25 most trending products to sell online 2017.
With the dedication of serving the society, Bewell USA team cooperates with the offshore manufacturing partner to provide premium quality face covering products. Please feel free to check it out.